OCT
19

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Clothing, Waterproofs, Hiking Equipment

Rohan Travel & Outdoor Clothes & Gear - Kingston-Upon-Thames

12 Thames St, Kingston upon Thames KT1 1PE, UK – 020 8546 0656

Nice we'll run shop in Kingston, Rohan clothing generally very good especially jackets and trousers

Ultimate Outdoors

3-5 Thames St, Kingston upon Thames KT1 1PH, UK – 020 8102 0142

Staff inside we're very helpful while preparing for DofE. Very knowledgeable.

Very good range of products at good prices

Timberland Kingston

The Bentall Centre Unit G1, Kingston upon Thames KT1 1TP, UK – 020 8541 5851

Pushy sales person! Had to leave, she kept on asking me if I wanted to try “some shoes” and telling me that the shoes I was looking at were really confortable and I should have tried them even though I told her I was just looking. Other than that, the shop looks really good, love the new collection!

The customer service experience that I received from Naveen the Deputy Manager was the best customer service experience that I ever had in life. Not only did he shared his knowledge of the products but more importantly he took the time and not rushed me for a quick sale. The truth is not only was he excellent at his job, but he helped me out when I realised I lost my wallet. Only realised at the point of the purchasing the timberlands did I realised that I lost my wallet. He personally went beyond what a typical sales assistant would do in that situation. Moment like that you realised there are good people in life. Timberland are very lucky to have a person like that working for them.

Camping Equipment, Tents,

Funky Leisure

Unit 3, Business Centre, Drummond Place, Twickenham TW1 1JN, UK – 020 3411 4640

The people at Funky Leisure are amazing. After being let down by another supplier of leisure goods who after 2 weeks failed to delivery on promised dates, Funky Leisure had the goods delivered in less than 24 hours. A big thanks for getting me out of a situation. Amazing customer service.

Ordered some Trangia accessories online. Requested a quick delivery if possible. My email was answered quickly and the delivery (UK to mainland Europe) within 4 days. Perfect, recommended!

Cotswold Outdoor Kingston Upon Thames

72-76 Clarence St, Kingston upon Thames KT1 1NW, UK – 020 8549 9500

Went in with my SO to get her some new walking boots. Very knowledgeable staff who were willing to take the time to find the best boot with the most comfortable fit. Didn't up sell or over sell (to the point of not recommending an expensive boot we were looking at) and took the time to ensure what we were looking at was appropriate for where we intend to walk. Much better shopping experience than we had with a competitor at the other end of town.

Good knowledge. Very helpful. Maybe a bit pricey.

Ultimate Outdoors

3-5 Thames St, Kingston upon Thames KT1 1PE, UK – 020 8102 0142

Lots of stuff. Even bought a tent cheaper than anywhere on internet. Great assistant

Lovely staff. Great food. Little play area for the children.

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